Mercari item arrived damaged.

No packaging will suffice during a cat 4 hurricane mercari, Hate this damn app sometimes, Hopefully you get some reimbursement from mercari op. 1. johnmiltonfanatic • 1 yr. ago. I followed all their rules (plus the buyer even said it was clearly damaged in shipping) and mercari STILL wouldn't reimburse me.I ordered 2 items from one seller via bundle to get one item down a few bucks & combine shipping costs. 1 of the items arrived severely broken… Advertisement CoinsThe point of buying insurance before the internet came along was so the BUYER could get paid if the item arrived damaged. People didn't take pics with their Polaroid and send it to the mail order company for damage claims, they filed claims themselves. This also prevented people from scamming mail order companies by ordering an item and then ...Did you ship through Mercari or on your own? If you shipped with Mercari you could file a claim since they have shipping protection ... Always wrap fragile stuff way more than you think you need to. I had one item arrive via fedex that was broken INSIDE the bubble wrap that was taped shut. I personally didn’t fault the seller since it was ...Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.

Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised …

A couple hours later, it updated in Mercari and looked like I received it then, but it was actually hours earlier. If the buyer requested a return, they would've had to provide pictures in the return request right away. If they didn't, then the request wouldn't have started. Mercari will be able to see whether or not there were pictures at the ...

Did you ship through Mercari or on your own? If you shipped with Mercari you could file a claim since they have shipping protection ... Always wrap fragile stuff way more than you think you need to. I had one item arrive via fedex that was broken INSIDE the bubble wrap that was taped shut. I personally didn’t fault the seller since it was ...Location of This Business. Palo Alto, CA 94306-0178. BBB File Opened: 10/3/2014. Years in Business: 10. Business Started: 2/18/2014. Business Started Locally:To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...Product arrived damaged help . Hello, this is my first time receiving a product and package damaged and I was wondering what I should do first. Do I first contact Mercari, the seller, or fedex, the shipping service used? ... I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a ...Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim products arrived damaged, send back items damaged when sellers have sent out undamaged goods, etc.

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Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use …

The price this buyer paid, while 4x the original retail, was still more than fair based on what this item tends to go for among collectors. So, within 5 minutes of FedEx delivering it today, she leaves me my first (out of 100+ seller ratings) poor rating and claims I took forever to ship, that it arrived damaged and broken and poorly packaged.If Mercari sees that it was truly a case of mishandled items by the shipping company, they'll refund the buyer and pay you for the sale. Neither will get a rating, btw. I have had one …Protect your home from costly hail roof damage with our comprehensive homeowner's guide. Learn how to spot hail damage and take preventative measures. Expert Advice On Improving Yo...The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.As your chances of items arriving this week run out, it's time to go for "the thought that counts." For some people, it just doesn’t feel like Christmas until you’re curled up by t...

Damaged in shipping claim. I sold a gaming PC for $440+$30 in shipping. Was set to get $396 after Mercari takes their cut. I shipped out the item USPS in the original box which is well packed. The buyer says that the front Acrylic clear panel was damaged or cracked and wanted a refund.Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq...Mercari will probably side with the buyer. They’re extremely lazy (especially after being short staffed due to COVID), and just believe whatever the buyer tells them. I had a scammer try to tell me that the item arrived imperfect and damaged (it was a stuffed animal).what do i do when my item was damaged in transit, i checked the item description before purchasing and it said there was no damages (the item is a trading card). I messaged the seller after receiving the card and asked if the item had damages, in the specific area it was damaged, before they sent it.Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know this as well so theyd fight for their reimbursement. Mercari refunded me and didnt reimburse them so they blocked me :/Join the 19,263 people who've already reviewed Mercari U.S. . Your experience can help others make better choices. | Read 21-40 Reviews out of 18,914 ... Sellers are getting scammed because these buyers are sending back incorrect items or broken trash. Sellers and buyers beware!! Close account immediately! Date of experience: March 28, 2024. JE ...All of the carriers have $100 of coverage by default. if you used their labels they're the only ones that are able to file the claim for the insurance money. Ship on your own you'll have to file the claim yourself with fedex. I would go through Mercari's process first if you are unsure, as I've heard stories about going to the third parties ...

I'm brand new. I sold an item and wrapped it in so much big bubble wrap but the buyer received it damaged and the box was heavily damaged. I see that Mercari pays for the return shipping but I keep seeing "shipping protection has you covered for items under $200".

Posted by u/GamerOfZero - 2 votes and 1 comment Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Resell for long enough and your bound to get a few of these cases from time to time. In this video, I review a few current, not-so-fun cases where buyers rec...Poor. Heavily used, has major cosmetic flaws or damage. Non-functional or sold as parts. The below condition guidelines provide examples to assist in determining the condition of listed items. Items that do not fit into the specific categories would use the General conditions. General conditions New New with tags (NWT), unopened packaging, or ...Shipping says arrived but I don’t have any package. I am both a buyer and seller on Mercari and I’ve rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don’t have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ... I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a product and package arriving damaged. Reply sfernandes30 • I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...Seller cannot do anythign for you. Mercari handles all returns. You do not have to go to the Post Office. Go to USPS online and arrange for a pickup (24 hours in advance) and your carrier will pick up the item for you.....make sure you ask them to give it an acceptance scan. FIle a return with photos and mercari will send you a return label.

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It's very likely that the package was shipped priority and carries at least $100 in insurance! If you ever receive anything broken in the mail, IMMEDIATELY take pics of the broken item and any damage on the box. Send the seller those photos, as that is the necessary documentation they need to start the insurance claim.

I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken.Accidents happen, and anyone who’s ever received a broken product that was damaged in transit knows this all too well. In 2023, UPS alone delivered 5.7 billion packages, FedEx delivered 2.84 billion, and in 2022, USPS delivered 7.2 billion packages.With an average rate of 10% of packages damaged across companies, avoiding product damage is …r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...Mercari review. There are two big differences with Mercari vs. other sale sites: 1. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price. 2. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. However, if the buyer doesn’t rate the seller ...Received Damaged Item . BUYING I purchased a $500 handheld gaming system that was listed as "like new." It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it's self was slightly opened not taped shut. ...The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.

Mercari support keep getting worst with claims. Just had someone request return and he return it used, damage and in a used trash bag with no kind of protection. My item was brand new but I end up with a damage item that look like it got abuse by a 2 year old kid.As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier.Instagram:https://instagram. dmv paramus nj inspection The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'. I'm taking down all my listings. Even if Mercari is covering the shipping costs or the buyer is, I'm not wasting my time reselling things becausesomeonefound a better price by the time an ...Received Damaged Item . BUYING I purchased a $500 handheld gaming system that was listed as "like new." It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it's self was slightly opened not taped shut. ... craigslist grand rapids michigan boats evieeeeeeeeeeeeeee. •. in a sense both yes and no - the shipping company is the one responsible for the damage and can be claimed against for compensation, but the main responsibility comes down on the seller to seek reimbursement from the shipping company... for example if the seller decided not to contest it with the shipping company, they ... bozja mounts Yesterday the buyer of a vintage wallet opened a return and Mercari approved it, due to damage. However, the photos showed and I know for a fact, the item was not damaged when I shipped it. So either something happened during shipping or the buyer intentionally damaged it. I am beyond frustrated. At the very least the USPS insurance should pay ... bkford waco texas The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product’s correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ... flex belt bot Mercari reviews first appeared on Complaints Board on May 14, 2015. The latest review Horrible experience / poor customer service and problem solving was posted on Mar 18, 2024. Mercari has an average consumer rating of 1 stars from 152 reviews. Mercari has resolved 0 complaints.This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry. tap the horn crossword clue Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ... lean beef patty net worth Need more details such as the dimensions and weight of the box. If you stood in line and got a actual acceptance scan with the weight at drop off, you should be good. But if it was something super light, then its back to a he said she said situation. Mercari supposedly does not accept video as evidence but who knows. 5.If an item is damaged in transit and Mercari pays both parties out, does the buyer still have the option to return the item? If they don't want the item around will they still be able to ship it back? This thread is archived New comments cannot be posted and votes cannot be cast Related Topics ...Change Announcement 12/18/2023 Each year, shipping and delivery carriers review their pricing and make rate adjustments to account for cost fluctuations, inflation, and increased demand. Since carrier rates are changing, shipping fees for Mercari prepaid labels are also changing for certain weights starting January 18, 2024. This year, Mercari rate changes include some price decreases for ... magpul carbon fiber stock If your item is damaged or lost in transit to the buyer, you’re covered with up to $200 Shipping Protection for Mercari prepaid labels for standard, Media Mail and economy packages and up to $20 for First-Class Envelope rates. facebook marketplace lebanon oregon FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...Take a photo of the damages. Document the damage in a Bill of Lading. Make sure both parties sign off on the BOL or the eBOL after the delivery inspection is complete. Notify the service provider of the damages if they aren't present during the delivery inspection. You can find your service provider's contact information in the Booking ... geisinger orthopedic urgent care pittston pa The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're sticking with their judgement. little caesars pizza skipping commercial As someone that's always worked in customer service, aside from Etsy, I highly recommend replacing the item. Items getting damaged during shipping happens all the time. Maybe include in your shop policy that you'll only do a replacement for damaged items if a customer provides picture of the original packaging. 4. itsdan159.I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…My buyer's package was suppose to arrive on the 13th of this month. However the tracking stated "A notice of the attempted delivery has been left. No secure location available.". Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added "Reminder to ...